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Archive for the ‘Testimonials’ Category

Two More Mistakes Made When Purchasing a New Roof

1. Getting a discount for signing the contract “tonight” or other high-pressure sales tactics.

This forces the homeowner to make a quick decision, so as not to miss the “unbeatable price.” No matter how good the roofing install or repair price may seem, do not buy a roof from a company that asks you to make a decision before you are ready. There are rare times such as after a natural disaster when roofing companies get backed up, but they should simply inform you of what they can, and leave the decision to start up to you. Any decent contracting company will at least tarp your home, and protect it until they can get back to it in a more timely manner; or they will leave 1 or 2 men onsite to secure it from further damage.

Any reputable company will have relationships and access to quality products for 2 or more weeks from the time they provide you with a quote. There is an outside chance that a contractor may have a “sudden” opening in their work schedule and offer an incentive to keep their crews working, however the more reputable companies do not have a significant amount of discount in their cost. If they offer more than a 10% discount, one might question their margins in the first place. Do your homework, talk to references, and only sign when you are comfortable that you’ve made the right choice.

2. Signing the deal because you like the sales person (or not signing it because you don’t).

Although you may feel a certain comfort level with a sales person, this should not be your sole reason for making a purchase. A truly good sales person will know their products and the overall installation process very well, which should give you a level of confidence. However, the sales person is not the one who will be doing the roof repair or installation. Find out who will, and their experience. Ask for references and ask to see examples of similar installations. Be wary of a sales person who cannot provide real references from CURRENT customers.

The best thing to do is call Iron River Construction. We are experts in MN roofing repair and storm damage, and can provide everything you need to answer all the questions you have, and only until you are satisfied, will we begin our work. We are glad to provide as many references as you need, simply give us a call to today in order to get started. 952-442-1762

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Your Family Home is your Biggest Investment | Roofing Exterior Company Serving Chaska MN

For most people, their home is their biggest investment. The time and money that accumulates in their home often ends up being their most valuable asset as they get older. For this reason alone, people should take great care of it, and make sure they keep up with its maintenance. Owning a home is a freedom that comes with a lot of responsibility. Most maintenance is fairly simple and can be done by the homeowner. Painting, odd repairs here and there, but when it comes to larger projects like roofing and replacing windows, this is the time to call in a professional.

By using a professional you will be getting a lot more than just a good job. There are things professionals know that the casual contractor won’t, simply because they have learned through experience.  Plus, a legitimate roofing company will provide warranties for 20 years or more, that will safeguard the home against any unforeseen incident, making sure that property is truly protected.

When looking for a good roofing contractor, make sure they can give you some references, if they have been around for any length of time, they can surely offer 2-3 names of satisfied customers. They should have arrived on time, left the property clean when they left, and showed up every day that they agreed to, in order to complete the job on time. This is true of most contractors, but particularly true of roofers, because a big rain storm can develop anytime, and you don’t want to be caught with a temporary roof at a time like that.

With Iron River Contractors, you can be sure that we will do everything we say we will do, and leave you happy for years to come. We have plenty of satisfied customers that we can share, and we complete most residential roofing replacements in 2 days or less. We have the manpower and experience to make short work of your job. In Minneapolis, when it comes to roofing, siding, windows or gutters, we own all our own equipment and are ready to roll whenever you decide it’s time. Give us a call to find out how we can raise the value of your home- it is easier than you think. 952-442-1762

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Property Maintenance Doesn’t Always Have to Equate to Expensive

Honestly, maintenance is far less expensive than repairs. I have heard it said that if we think education is expensive, try ignorance. This is a timeless truth that we should all reconsider every once in a while.

The same is true when it comes to maintaining a property. A little bit of prevention goes a long way, especially when it comes to roofing.

Minnesota living brings with it some of the strongest hail storms in the country. This is why a routine maintenance check of our roofing systems is always a good idea at the end of each season. Hail damage can cause millions of dollars of damage each year, and insurance companies will sometimes use any excuse to avoid or delay paying for it if they can. Having a list of routine maintenance ready for them will make it easy to prove that damage was caused, and take away any excuses they might have. An experienced roofing contractor will also be able to substantiate any claims, by providing expert witness to things that the average insurance agent may not understand.

If you are entitled to ‘replacement value’, and you have a higher end home, then you are entitled to get higher end materials. This is something that you and your contractor should be communicating about. Some roofers will be paid for higher end materials, but use lower end ones and pocket the difference. Unless you trust your contractor, be very careful about how you proceed.

Iron River Construction has been in the Twin Cities area for over 10 years, and we are not going anywhere. We have been busy establishing ourselves as one of the leading and most trustworthy roofing contractors in Minneapolis, and welcome the chance to prove it to you. We offer a 20 year warranty on labor and depending on the materials used; we can provide lifetime warranties on them, too.

Replacing your roof is no small matter. Before you begin, give us a call to learn all you can about the repair or replacement roof process concerning your property. We are happy to serve. 952-442-1762

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Upgraded to James Hardie

“Iron River replaced our home’s vinyl siding with Hardie Board siding, a huge aesthetic improvement and a good investment.
The work started when they said it would, the crew was very courteous and professional, and the job was completed on time with no drama.
I would definitely recommend the team at Iron River to my family and friends.”
Chad, Minneapolis

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Central Insulation

Another one of Iron River’s favorite businesses to work with is Central Insulation.

Central Insulation has been in business since 1974. They have an A+ rating with the BBB, as well as an excellent rating listed with Angie’s List.

The “Blow- in- Blanket” specialists handle all types of insulation needs, offering batting, blown attics, exterior wall insulation, closed cell forming, and vacuuming of insulation. They handle remodeling, new construction, and commercial. Estimates are always free and they will have a full explanation of the issues and answer any questions you might have.  Give them a call today at 952-442-2982.

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Minnetonka Testimonial

Iron River was prompt and honest with their bid.  They took the time to clearly explain their work plan and were flexible with their approach based upon my requests.  We had one little glitch and Iron River responded and made it right quickly, with no questions asked.  I want to particularly point out that the trim work following the roofing job was excellent.  Paul was great to work with and Lance, the carpenter, was first rate in his work and his attitude.

Karl S.

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Waconia Testimonial

When we had damage to our home with this last hail storm, we did the right thing and contacted our insurance company right away. They sent out an adjuster within days to review the damage. After the adjustment was done I found it hard to believe my roof was the only one in the neighborhood that the hail seem to miss. I will tell you this, NEVER go into this type of adjustment without someone like Iron River Construction on your side. Paul  came to my home, re-viewed the damage, and found lots the adjuster missed. We were able to get the insurance company back out to re-review.  I not only got my roof repaired but several other items missed by the first adjuster. Without Paul and Iron River my home and I would have suffered from damage that was done by the storm for years to come.

We decided to make some changes with the siding since it needed to be replaced on the front of our home and I have to say the entire Iron River staff was very helpful and patient to help us get the look we wanted. Once the work started Melissa kept us informed on the progress and answered any questions we had- this was great in making us feel very comfortable that the work was being done with quality and care- we were very pleased.TJ and the staff that came to our home worked hard and did the work on schedule. TJ would meet with me each morning to insure the work was done how we wanted and of course I’m not a contractor so they made several suggestions that were very helpful to make sure I was making sound construction decisions. As for the Sub Contractors they were on time and did great work as well, coming to our home and meeting with us before doing the work to make sure it was what we wanted.

We have been very happy with the work we had done and the quality and time it was completed in. I would recommend Iron River to anyone. They truly put the customer first and these days that is hard to find.

Brian and Kathy


Brian and Kathy
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Testimonial

“I just wanted to write you a note and ask you to send a genuine thank you to Drew.  Not only were my parents very pleased with the work done on their house, it was done in a wonderful and friendly manner, and what I had explained to Drew was they were apprehensive about everything because all of the issues we had with prior contractors.

Drew not only took care of them, last week they hung a Christmas Swag and holiday card on the front door.

That is not something that was expected, but my parents were very impressed and very thankful for that nice surprise.

So a huge hug and thank you to Drew and his crew…and another for you simply because!”

XOXO

BG

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Winter in June

We had Tracy out early June last year and had her look at our roof for hail damage from the previous year. She found damage to our roof and helped us contact our insurance company. They came out and met with Tracy, agreed there was damage, and approved a new roof for our home. Within a week her crew was out and roofed our home and outbuilding and we were totally satisfied.
Two weeks after completion we had the misfortune of having a hail storm that was like no other. It started out as baseball sized hail and piled up enough hail to ride snowmobiles on-up to six inches deep in places. The hail lasted two days in the yard despite being 80 degrees. There was not a leaf left on a tree, and needless to say the damage was extensive.
I called Tracy 10 minutes after the storm, and she arranged for tarps to protect our home as we had broken windows and extensive damage literally shredding the vinyl siding. And so started our summer of construction.
We contacted our insurance agent and Tracy showed up to consult. The insurance company stated they had never seen such extensive damage from hail. It was the first of many visits. They gave us an initial estimate and Tracy and crew got started on repairs. There were many things left off the estimate, and Iron River continually fought on our behalf to have our home restored to original condition.
Most of our summer revolved around getting our home back in shape. The people at Iron River were always in contact and on top of every aspect. I even got calls from Tracy when she was on vacation.
We are totally satisfied with all things Iron River has helped with and have recommended her to many neighbors and friends who are also satisfied.
I was recently cutting down trees from the hail storm, and my next door neighbor was talking that they still weren’t done over a year later, and wishes he would have used Iron River after watching our claim process.
Thanks to Tracy, Melissa, and all the crew from Iron River. I recommend them for all aspects of work on your home.

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Testimonial-St. Louis Park

On May 31st, 2008, a horrible hailstorm came through my neighborhood. I walked from room to room in my home, hoping not to find the elements had come in through a broken window. I watched as the hail piled up on my front steps and gardens, at the same time thinking “My God, is it ever going to end? It has to be coming right through the house!” The sound was incredible. Once the air cleared, I, like all my neighbors, went out to assess the damage. I was lucky, only one broken window. But it looked as though someone had shot golf balls at my house from a cannon.
I, of course, called my insurance agent. They came out and did an assessment and sent me a check. I did a little research online and found Iron River Construction. I made the call, and both Tracy and Paul were at my house that day. They both did some inspecting and we talked over what they thought was needed for repairs. Paul met with my insurance adjuster again and was able to get more repairs covered that had been missed on the original assessment. Paul and I worked out materials, colors and repair schedules. Workers showed up when they were supposed to, did good work and were tidy about it. I did have a touch up or two, and again Paul and Melissa were all over getting things done in a timely fashion.
I am very pleased with the outcome of the work done by Iron River on my house. The staff was always fast, fun and friendly each time we met. I have and will continue to recommend Iron River for any contractor work needed to everyone I know.
Judy, St. Louis Park

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